Operations Associate – Eau Claire, WI

JOB SUMMARY

This position supports Wealth Managers by prepping for meetings, helping maintain the relationship between clients and the firm outside of meetings, gathering data, and updating the client’s financial information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Gather & organize client information from meeting notes, financial documents, or from the Advising team. In some cases, contact with account custodians will be needed to get updated account information.
2. Monitor, update and maintain the client financial website. Included in this would be making sure that outside account connections are working properly, documents are uploaded efficiently, and that client updates are completed in a timely manner.
3. Prepare for a variety of meeting types.
4. Demonstrate attention to detail through data entry, organizing data, filing, and identifying missing information needed for an accurate financial plan.
5. Acquire basic knowledge of securities, investments and investment products, securities markets, financial planning, securities regulations, and firm policies/procedures. No experience needed, will train the right person.
6. Manage, prioritize, and follow-through on multiple projects simultaneously.
7. Collaborate and support other departments internally as needed.
8. Maintain confidentiality of all items, client and firm related, at all times.

ACCOUNTABILITY

Responsible for completing assigned tasks, gathering, and maintaining client financial information, and prepping for meetings. Willing to learn with training about securities, investments, markets, and financial planning.

WORK ENVIRONMENT

A positive work environment with a commitment to excellence, growth & cooperation. Occasional travel to attend client events, seminars, and training.